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Support Information and Plans Terms & Conditions ticketWP Privacy Policy Cookie policy

Why we love Cookies

We use cookies to try and give you a better experience in Freshdesk.

You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.

We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.

Welcome to the ticketWP Helpdesk

At ticketWP, we pride ourselves on delivering exceptional customer support without surprise invoices or unnecessary charges. Our commitment to support sets us apart from the competition, ensuring every customer gets the help they need.

Free Customer Support

Every ticketWP customer is automatically enrolled in our Free Customer Support tier. This includes:

  • Full access to our comprehensive helpdesk, knowledge base, and FAQs.
  • Ability to submit support tickets via the helpdesk or by emailing us directly at help@ticketWP.com .

Our team is dedicated to providing outstanding support, and our free tier reflects that commitment.

Paid Customer Support

While Paid Customer Support is entirely optional, it’s designed for customers who require:

  • Higher levels of support and more frequent assistance.
  • Priority response times.
  • Access to live support chat and additional premium features.

If you’re looking for enhanced support tailored to your needs, our Paid Customer Support tier offers unparalleled value.

For more details on our support tiers, please visit our Support Page.